Last Updated: August 6, 2026
Prime Stitch & Print (“we,” “us,” or “our”) operates the website primestitchprint.com. This Privacy Policy explains how we collect, use, and protect the information you share with us when you request a quote, place an order, or otherwise interact with our website.
1. Information We Collect
When you submit a quote request or contact form, we may collect:
- Name
- Company or organization name
- Email address
- Phone number
- Apparel type, printing/embroidery preference, and quantity needed
- Uploaded logos, artwork, or design files
- Any additional details you provide in your message
We may also automatically collect limited technical information, such as your IP address, browser type, and pages visited, through standard website analytics tools.
2. How We Use Your Information
We use the information you provide to:
- Prepare and send you accurate quotes
- Communicate with you about your order, production timeline, and delivery
- Process payments and fulfill orders
- Provide customer support
- Improve our website and services
- Send order-related updates (we do not send marketing emails unless you opt in)
3. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
- Production and shipping partners, solely to fulfill your order
- Payment processors, to securely process transactions
- Service providers who help us operate our website (e.g., hosting, form processing)
We do not share your information with third parties for their own marketing purposes.
4. Artwork and Uploaded Files
Any logos, artwork, or designs you upload are used solely for the purpose of preparing your quote and producing your order. We do not claim ownership of your artwork. You are responsible for ensuring you have the right to use and reproduce any artwork you submit.
5. Data Retention
We retain your information for as long as necessary to fulfill orders, respond to inquiries, and comply with legal or accounting obligations.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may contact us at any time to:
- Request access to the information we hold about you
- Request correction or deletion of your information
- Withdraw consent for us to contact you (where applicable)
8. Cookies
Our website may use basic cookies to improve functionality and understand site usage. You can disable cookies through your browser settings.
9. Children’s Privacy
Our services are intended for businesses, schools, and organizations. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Prime Stitch & Print
8648 Glenmont Dr, Houston, TX 77036
Phone: 346-350-9264